Privacy Policy
Last updated: January 2026
groveguesthotel.co.uk ("we", "us", "our", or "Company") operates the Mystake affiliate website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you register, contact us, or submit inquiries, we may collect your name, email address, phone number, and postal address.
- Technical Information: We automatically collect your IP address, browser type, operating system, pages visited, and referring website.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and monitor site usage.
- Usage Data: We track how you interact with our content, links, and affiliate promotions to understand user behaviour.
How We Use Information
We use collected information for:
- Analytics and performance measurement of our website and affiliate content
- Affiliate tracking and commission reporting for partner casinos
- Improving site functionality, content, and user experience
- Sending promotional emails and updates (where you have consented)
- Responding to your enquiries and customer service requests
- Compliance with legal obligations and fraud prevention
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for site functionality and security
- Analytics Cookies: Help us understand how visitors use our site
- Affiliate Tracking Cookies: Enable us to track referrals to partner casinos and manage commissions
- Marketing Cookies: Used for targeted advertising and promotional purposes
You can control cookies through your browser settings and opt out of non-essential cookies. However, disabling essential cookies may affect site functionality. For more information, visit www.aboutcookies.org.
Third-Party Links
Our website contains links to external casino operators and affiliate partners, including Mystake. We are not responsible for the privacy practices of these third-party websites. We strongly encourage you to read the privacy policies of any external sites before providing personal information or engaging in gambling activities.
Third-party operators are responsible for their own data collection, use, and security practices, which may differ from ours.
Your Rights
Under UK data protection law (UK GDPR and Data Protection Act 2018), you have the following rights:
- Right to access your personal data
- Right to correct inaccurate information
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making and profiling
If you are located outside the UK, your rights may be governed by applicable local laws (such as CCPA for US residents). To exercise these rights, contact us using the details below.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain:
- Account information: for the duration of your account plus 2 years
- Marketing data: until you unsubscribe
- Analytics data: up to 26 months
- Affiliate tracking data: as required for commission settlement and legal compliance
You may request deletion of your data at any time, subject to legal obligations.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: privacy@groveguesthotel.co.uk
Website: groveguesthotel.co.uk
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.